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General Returns Policy
You may return new, unopened items sold and fulfilled by OfficeBella.com within
30 days of delivery for a full refund. Items should be returned in their original
packaging. Just give us a call or visit our "help need" section.
If you receive damaged or missing products, please give us a call within 24 hours. Furthermore,
If you receive damaged furniture going by our freight company, please refuse the order and give us a call as soon as possible.
In this case, we can replace your order as fast as we can. Please do not hesitate to call us;
we believe we have the best customer service people at Office Bella.
Items that are Not Returnable
OfficeBella.com does not accept returns of the following items:
- Hazardous items that are gas-powered or contain flammable liquids. (These
items will say "This item cannot be returned" on their product detail page.)
- Computer laptops and desktops more than 30 days after delivery.
- Any product missing the serial number or UPC.
- Gift certificates.
- Items purchased from sellers other than OfficeBella.com.
Partial Refunds
Partial Refunds will be issued for the following items:
- Most items that are returned more than 30 days after delivery.
- Any item that has obvious signs of use.
- Any opened laptop or desktop computer. A 15% restocking fee will apply.
- Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened/taken out of its plastic wrap. (If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted.)
- Any item not returned in the condition it was received.
Our Return Center
- RETURNS CENTER - OfficeBella.COM
- 9 Munson Road,
- Bethany, CT 06524
Exchanges
If you received a faulty item and need to exchange it for the same item, visit "help need?"
to request a replacement, or give us a call. If you would
like to exchange an item for a different one, please return the original item.
You do not have to wait for us to receive the original item before placing the
new order.
Please note that it takes us 2 to 5 business days to process returns once they
arrive at our Returns Center.
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